|
|
|
| |
| Home > ISP Services >
Internet Tools > Share Point > Frequently Asked
Questions |
|
 |
|
|
|
| These FAQs have been created to
help you get the most from your Touchcomms SharePoint
If you require additional support, please email customer.services@Touchcomms.co.uk
or call 0870 808 0086 (within the UK ). |
| |
| FAQ Contents: |
|
|
| |
| 1. What is Touchcomms
SharePoint? |
|
Windows SharePoint services is
a great tool for any individual or company to share
documents, pictures, control tasks and to administer
contacts as well as using a wide range of practical
features to enhance your daily usage of Microsoft Office,
in particular office 2000 & even more so Office 2003.
It will enable you as a customer to utilize a wide range
of Sharepoint capabilities such as:
|
|
 |
|
User
administration, |
|
|
Alerts, |
|
|
Alerts, |
|
|
Discussion boards,
|
|
|
|
Document libraries,
|
|
|
|
Document Workspaces,
|
|
|
|
Meeting Workspaces,
|
|
|
Lists, |
|
|
Tasks, |
|
|
Picture libraries,
|
|
|
Microsoft FrontPage
integration, |
|
|
Surveys, |
|
|
Templates, |
|
|
Web Part pages and
team communities. |
|
|
|
|
| Back to contents |
 |
|
|
| 2. How do I start
using Touchcomms SharePoint? |
| |
After you have ordered an Touchcomms
SharePoint product you will receive an email with a
username and password to login to the Touchcomms Control
Panel http://cp.Touchcomms.com .
Log in to the control panel and click on "Admin". You
will see the following:
ADMIN IMAGE HERE...
Select a name for the subdomain that will house your
SharePoint site. This could be related to your business
name, a department within your organisation or a particular
project. Complete all the information and click the
"Continue" button.
Next, select the template you are going to use for your
SharePoint environment from the drop-down list. This
will set the 'look and feel' of your SharePoint site.
Then click "Continue".
You can now create more users, although you can also
do this within the SharePoint environment itself. When
you are done, click "Continue".
Next you see the screen below and you have finished
creating your SharePoint environment. Because of the
new name in the DNS it can take up to 24 hours before
your SharePoint site can be shown on this domain.
In the meantime you can visit the SharePoint Administration
environment to make additional changes if needed.
|
|
| Back to contents |
|
|
|
| 3. How do
I add users? |
|
| This is done in the control panel
also, and is performed in the "Admin" \ "Sharepoint"
section. The number of default users corresponds with
the number of mail accounts you have purchased with
Touchcomms 24. You can additionally specify unlimited
additional users as you see fit with their unique usernames.
Passwords will automatically be created and emailed
to the specified users. |
|
| Back to contents |
|
|
|
| 4. How do I create
sub sites in SharePoint? |
|
| Once you have entered your SharePoint
portal for the first time, click the "Create" icon at
the top of your portal. This will give you a long list
of various functions and features you may use. At the
very bottom of the page you have the option "Sites and
Workspaces". Click on this icon and it will give you
a new screen that allows you to specify the sub site's
title and URL. |
| |
| Back to contents |
|
|
|
| 5. How many sub
sites can I have? |
|
| You can have as many sub sites
as you find practical within the storage limit of the
package you have selected. |
| |
| Back to contents |
|
|
| |
| 6. How do I upload/download
and delete documents, spreadsheets and other data information?
|
|
Inside your SharePoint portal
you will have a default documents folder labelled "Shared
Documents" on your left menu bar. You may create as
many additional documents folders as you need by clicking
the top menu "Create Document Library". You can then
specify the document title, description, the default
document template type, toggling of document version
handling and navigation options.
Once you have set up the library, you can either upload
a document from your local computer or create a new
document directly from the portal. You will now see
that you have a document residing inside your document
folder. If you hold your mouse pointer over the document,
the document gets highlighted and you will have a dropdown
icon on the right hand side of the document.
Left click this with your mouse and you will see the
options: view properties, edit properties, edit in editor,
delete, check out, version history, alert me, discuss
and create document workspace. If you have enabled version
history in your document folder you can have a revision
of each document keeping track of all changes that has
been performed to the document. |
| |
| Back to contents |
|
|
| |
| 7. Where do I
a get username and password? |
|
| All users are set up in your Control
Panel; http://cp.Touchcomms24.com . You also need to
specify the users for each of yours site inside SharePoint
after you have set them up in the control panel. The
passwords are automatically generated. |
| |
| Back to contents |
|
|
| |
| 8. What products
are included in Touchcomms SharePoint? |
|
Easy online administration of
your portal, document workspaces, meeting workspaces,
Office 2003 integration (Outlook, Word, Excel, Access
and Frontpage), alerts, browser based customization,
discussion boards, workspace sites, lists, tasks, picture
libraries, search capabilities, surveys, templates and
much more.
Plus of course the storage space and the domain or generic
domain.
Look for more details on this subject in our "SharePoint
Product Guide" on your SharePoint site's support section.
|
| |
| Back to contents |
|
|
| |
| 9. What kind of
documents are supported in Touchcomms SharePoint? |
|
| All Microsoft Office and text
document types are supported. The system is protected
against potential harmful files such as executable files.
|
| |
| Back to contents |
|
|
| |
| 10. How do I
save a document in my Sharepoint site from Office 2000
and Office 2003? |
|
|
Open your "File"
menu |
|
Select "Save
As". |
|
Choose "My Network
Places" in the "Save In" option and select your
SharePoint URL (e.g. Touchcomms Sharepoint.mydomain.com).
|
|
| |
| Back to contents |
|
|
| |
| 11. More information
|
|
You will find all Microsoft relevant
material at the Sharepoint product site:
http://www.microsoft.com/windoTouchcomms
Sharepointerver2003/technologies/sharepoint/default.mspx
|
| |
| Back to contents |
|
|
| |
| 12. The Control
Panel |
|
|
Site Title
- Here you define the name of your site that will
be displayed in your Sharepoint web |
|
Site URL
- Here you define the URL that you use in
your browser to access your site via the internet.
Its by default set to Sharepoint.yourdomainname.com
You can alter the hostname "Sharepoint" in accordance
with your needs. Your domain is naturally a fixed
value and cannot be altered. The hostname could
e.g. be set to; collaboration.yourdomainname.com
|
|
Administrator
Username - Here you define the username you
would like to use in conjunction with your Sharepoint
site. The administrator user is automatically
added both in the Touchcomms 24 user directory
as well as the SharePoint user database. |
|
Administrator
Password - Here you type in your desired password.
The minimum requirement is that the password is
at least 6 characters long. It is advisable that
you use a mix of small and large letters as well
as numbers |
|
Confirm Password
- Retype your password from step 4 and write it
down |
|
Administrator
Name - Type in your full name or the name
you would like displayed when operating inside
your Sharepoint environment. |
|
Administrator
Email - Type in your email address. This address
can be connected to your MSN messenger if you
have this feature enabled for your email address.
|
|
| |
| Back to contents |
|
|
| |
| 13. Which Integration
Features are available with my version of MS Office?
|
|
The following tables show the
integration features between Windows SharePoint Services
and each version of Microsoft Office.
General Integration Features
| Feature
|
Office 2000 |
Office XP |
Office 2003 Editions |
|
Save and open files from SharePoint sites |
Yes
(Excel, FrontPage, PowerPoint ® , Microsoft Project,
Word) |
Yes (Excel, FrontPage, PowerPoint, Microsoft Project,
Visio, Word) |
Enhanced (Excel, FrontPage, InfoPath, OneNote,
Outlook, PowerPoint, Microsoft Project, Publisher,
Visio, Word) |
| Create
new documents in Web browser |
No
|
Yes
(Excel, FrontPage, PowerPoint, Word) |
Yes
(Excel, FrontPage, InfoPath, PowerPoint, Microsoft
Project, Publisher, Word) |
| Collect
metadata automatically |
No
|
No |
Enhanced (Excel, PowerPoint, Word) |
| Promote
and demote file properties and metadata automatically
|
Data
stored, but not displayed (Excel, FrontPage, PowerPoint,
Word) |
Yes
(Excel, FrontPage, PowerPoint, Word) |
Enhanced (Excel, FrontPage, InfoPath, PowerPoint,
Visio, Word) |
| Track
document versions |
No.
Use Web browser to view and manage document versions.
|
No. Use Web browser to view and manage document
versions. |
Enhanced (Excel, PowerPoint, Visio, Word) |
| Check-out
and check-in documents |
No.
Use Web browser to manually check-out and check-in
documents. |
No. Use Web browser to manually check-out and
check-in documents. |
Enhanced (Excel, PowerPoint, Visio, Word). Use
Web browser to manually check-out and check-in
other types of documents. |
| Manage
Microsoft Project documents, risks, and issues
|
No
|
No
|
Yes |
| Upload
multiple documents |
No
|
No
|
Yes
|
| Inline
discussions |
Yes |
Yes |
Yes
|
| Microsoft
Office Components for SharePoint |
No
|
No
|
Yes
|
| Person
Names Smart Tag |
No |
No |
Yes
|
| Integration
with Microsoft Business Solutions |
No |
No |
Yes
|
Meeting Workspace sites
| Feature
|
Office 2000 |
Office XP |
OOffice 2003 Editions |
|
Create Meeting Workspace sites automatically |
No
|
No |
Yes (Outlook meeting, or from SharePoint events
list) |
Document Workspace sites
| Feature
|
Office 2000 |
Office XP |
OOffice 2003 Editions |
|
Shared attachments |
No
|
No |
Outlook attachments |
| Create
Document Workspace sites automatically |
No |
No |
Yes,
with shared attachments |
| Shared
Workspace task pane |
No |
No |
Yes
(Excel, OneNote, Microsoft Project, PowerPoint,
Visio, Word) |
| Document
updates for shared attachments |
No |
No |
Yes
(Excel, PowerPoint, Visio, Word) |
| View
and edit a shared attachment |
Yes |
Yes |
Yes |
Outlook Integration
| Feature
|
Office 2000 |
Office XP |
OOffice 2003 Editions |
|
Synchronize calendar and contact list sites s
|
No
|
No |
Yes (Outlook) |
| Alerts |
Yes
|
Yes
|
Improved
(Alerts on lists, more alert information) |
| Alert
integration with Outlook |
No |
No |
Yes
(Outlook) |
Excel Integration
| Feature
|
Office 2000 |
Office XP |
OOffice 2003 Editions |
|
Two-way synchronization with SharePoint lists
ites s |
No
|
No |
Yes |
| Export
list data to Excel spreadsheet |
No
|
Yes
|
Yes
|
| Create
custom list from Excel spreadsheet |
No |
No |
Yes
|
Access Integration
| Feature
|
Office 2000 |
Office XP |
OOffice 2003 Editions |
|
Link table to SharePoint list s |
No
|
No |
Yes |
| Export
list data to Access database table |
No
|
No
|
Yes
|
| Create
custom list from Access database table |
No |
No |
Yes
|
FrontPage Integration
| Feature
|
Office 2000 |
Office XP |
OOffice 2003 Editions |
|
Edit and customize Windows SharePoint Services
Web sites |
No
|
No |
Yes |
| Create
and customize data-driven Web Part Pages |
No
|
No
|
Yes
|
| Solution
packages |
No |
No |
Yes
|
| Browse
and search Web Part galleries |
No |
No |
Yes |
| Manage
list views |
No |
No |
Yes |
| Design
templates |
No |
No |
Yes |
| Web
Part connections |
No |
No |
Yes |
| Backup
and restore site |
No |
No |
Yes |
InfoPath Integration
| Feature
|
Office 2000 |
Office XP |
OOffice 2003 Editions |
|
Business Document Library |
N/A
|
N/A |
Yes |
| Edit
documents in InfoPath |
N/A
|
N/A
|
Yes
|
| Aggregate
business reports es |
N/A
|
N/A
|
Yes
|
|
|
| Back to contents |
|
|
| |
 |
|
|