| Home > Business Support
Services > Hosted Exchange Server > Set Up Process |
|
 |
|
|
|
| It is important that you clearly
understand how to obtain Outlook with Hosted Microsoft
Exchange and that the set up process is made as simple
as possible. |
| |
| The following gives the information
we need to collect for the service to be set up. Most
of this information will be colleted in the sign up
form. On receipt of the completed sign up form a representative
from Touchcomms will contact you to discuss the set
up of the service. |
| |
| Your current internet access
type |
| To use Outlook with hosted Microsoft
Exchange it is important that you have a broadband internet
connection (min recommended 128k). If you do not have
a broadband Internet connection you can check the availability
of broadband in your area by phoning sales on 0870 808
0086 |
| |
| 1. |
Your companies'
details |
| |
Your full companies
contact details. |
|
| 2. |
Administrator
details |
| |
This will be the
details of who is going to be responsible in your
company for administrating your account. |
|
| 3. |
Domain name
information |
| |
To use the hosted
MSE service you will need to provide us with the
details of the domain name you wish to use for
your users email addresses. You have three options
for doing this (click the triangles for more information): |
|
|
| |
To
transfer your domain name to Touchcomms you will
need to:Ask your current ISP to release your domain
name. Please note if you are transferring your
domain name to Touchcomms ltd it is important
that you:
 |
Check that
your current web site (if you have one)
can be supported by Touchcomms. Touchcomms
operates Microsoft Windows 2000 and Microsoft
NT server technology. For further information
please contact us. |
|
|
Ensure that
you have a local copy of your web site before
your domain name is transferred to Touchcomms. |
|
Once your domain name has been transferred we
will provide the details for you to upload your
website to our servers. |
|
| |
If
you decide to keep your domain name with your
current ISP then please read the following:
For Hosted Microsoft Exchange with Outlook to
function your domain name record (mx record) needs
to be pointed at our servers. This is a simple
process; once we have set up your account then
you can inform your current ISP to point the domain
name record.
VERY IMPORTANT - Please do not arrange to change
your mail record until your account has been configured
and we have received your billing details. Once
your mail record has been changed any current
pop3 email addresses you may have will cease to
function.
Please contact us if you have any questions or
are unsure as to the process of changing your
domain mail record.
To point your domain name mail record to the Touchcomms
Microsoft Exchange platform you will need to provide
your current ISP with the following details.
Transfer Mail Records*
| Mail
record |
mail.yourdomainname.co.uk |
(IP
address: 217.28.130.40) |
| Back
up mail record |
THSMTPB1.byworkwise.com |
(IP
address: 213.166.14.22) |
|
*Do not do this until your account is set up.
|
|
| |
You
can of course buy a new domain name from us and
set this up as the domain name for your email
accounts.
To check the availability of a new domain name
phone sales on 0870 808 0086
|
|
| |
| 4. |
Number of
licences required: |
|
| |
We will need to
know the initial number of licences you require.
Once your account has been set up your administrator
will be able to add new users. |
|
| 5. |
Agreement
to terms and conditions: |
| |
You must agree
to our terms and conditions. |
|
| 6. |
Billing details
(standing order form- print out): |
| |
For your account
to be activated we will need to receive your billing
details. On completion of the sign up form you
will be presented with a Touchcomms direct debit
form that needs to be printed out, completed and
sent to Touchcomms. If you are unable to print
out the form please contact us and we can send
one to you. |
|
|
|